What the Client Was Facing
A hospital trust wanted to deploy an AI assistant for clinical staff to query pathway documentation and clinical guidelines. NHS IG requirements prohibited patient data from leaving NHS infrastructure and commercial AI APIs were excluded by their data processing agreement.
What ZippyOPS Was Engaged To Do
ZippyOPS was brought in to design and implement a solution addressing the root causes of the client's challenges — delivering measurable outcomes within a fixed engagement timeline. Our team worked embedded with the client's engineers throughout the entire project.
How We Solved It
ZippyOPS deployed Mistral 7B Instruct on air-gapped on-premises GPU servers within the NHS network boundary. A RAG pipeline ingested clinical guidelines and pathway documents into a Weaviate vector database. The model was integrated with the trust's existing Microsoft Teams environment via a secure bot API.
Technologies Used
Measurable Outcomes Delivered
Clinical staff query time for pathway guidelines reduced 80%
100% NHS IG compliant — zero data crossing the NHS network boundary
4,200 clinical documents indexed and queryable in natural language
Junior doctor onboarding time for trust protocols reduced 40%
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