What the Client Was Facing
A Series B SaaS company had just raised $30M and was preparing to scale from 200 to 2,000 enterprise customers. Their infrastructure was held together by a single contractor and 2 junior engineers. A major enterprise prospect required SOC 2 Type II as a condition of signing.
What ZippyOPS Was Engaged To Do
ZippyOPS was brought in to design and implement a solution addressing the root causes of the client's challenges — delivering measurable outcomes within a fixed engagement timeline. Our team worked embedded with the client's engineers throughout the entire project.
How We Solved It
ZippyOPS took over all infrastructure operations — immediately stabilising the platform, implementing monitoring and incident response and building a SOC 2-compliant security programme. A capacity planning exercise modelled infrastructure requirements for 10× growth and the platform was re-architected proactively.
Technologies Used
Measurable Outcomes Delivered
SOC 2 Type II certification achieved in 4 months — enterprise deal signed immediately
Platform scaled to support 10× customer growth with zero capacity incidents
99.98% uptime maintained during the highest-growth 18 months in company history
Infrastructure team risk eliminated — no single-person dependencies on the platform
Want Similar Results for Your Team?
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