What the Client Was Facing
A gaming company's platform had grown rapidly and engineering leadership had no idea what would happen if key infrastructure components failed. Past incidents had been random and uncontrolled — the team feared chaos engineering but feared unknown failure modes more.
What ZippyOPS Was Engaged To Do
ZippyOPS was brought in to design and implement a solution addressing the root causes of the client's challenges — delivering measurable outcomes within a fixed engagement timeline. Our team worked embedded with the client's engineers throughout the entire project.
How We Solved It
ZippyOPS designed and delivered a structured chaos engineering programme using LitmusChaos and Gremlin. A GameDay framework was developed with pre-defined failure scenarios, hypothesis documentation and a structured review process. 3 GameDays were run — each revealing multiple undocumented failure modes that were systematically hardened.
Technologies Used
Measurable Outcomes Delivered
12 critical failure modes identified and hardened before causing production incidents
GameDay framework adopted as a quarterly practice by the engineering organisation
Mean time to recover improved 65% through practiced incident response
Platform confidence high enough to run a zero-downtime global launch for 2M concurrent users
Want Similar Results for Your Team?
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